{"id":38,"date":"2025-06-26T19:27:20","date_gmt":"2025-06-26T17:27:20","guid":{"rendered":"https:\/\/marinerolland.com\/?page_id=38"},"modified":"2025-08-26T18:59:50","modified_gmt":"2025-08-26T16:59:50","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/marinerolland.com\/?page_id=38","title":{"rendered":"Politique en mati\u00e8re de remboursements et de retours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"38\" class=\"elementor elementor-38\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6e6d8b e-flex e-con-boxed e-con e-parent\" data-id=\"d6e6d8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b34d87 elementor-widget elementor-widget-heading\" data-id=\"6b34d87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique en mati\u00e8re de remboursements et de retours<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6cc474d e-flex e-con-boxed e-con e-parent\" data-id=\"6cc474d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-224b54d4 elementor-widget elementor-widget-text-editor\" data-id=\"224b54d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Politique de retours &amp; remboursements<\/span><\/span><\/span><\/h1><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Derni\u00e8re mise \u00e0 jour: 19\/08\/2025<\/span><\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\"><br \/><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: 'Open sans', sans-serif;\"><span style=\"font-size: medium;\">Champ d\u2019application:<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0la pr\u00e9sente politique s\u2019applique aux ventes de\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">bols de cristal alchimie Crystal Tones\u00ae<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0et accessoires (bagues, maillets, housses) r\u00e9alis\u00e9es sur le site\u00a0<\/span><\/span><\/span><a href=\"http:\/\/www.marinerolland.com\/\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">www.marinerolland.com<\/span><\/span><\/span><\/a><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0aupr\u00e8s de consommateurs.<\/span><\/span><\/span><\/p><h2 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">1) Droit de r\u00e9tractation (achats \u00e0 distance \u2013 consommateurs UE)<\/span><\/span><\/span><\/h2><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Vous disposez d\u2019un\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">d\u00e9lai de 14 jours<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0\u00e0 compter de la\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">r\u00e9ception<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0du produit pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 motiver votre d\u00e9cision.<\/span><\/span><\/span><\/p><ul><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Pour exercer ce droit: envoyez un e mail \u00e0\u00a0<\/span><\/span><\/span><a href=\"mailto:contact@marinerolland.com\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">contact@marinerolland.com<\/span><\/span><\/span><\/a><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0indiquant votre num\u00e9ro de commande, le produit concern\u00e9 et votre d\u00e9cision de vous r\u00e9tracter. Un\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">formulaire type<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0est propos\u00e9 au \u00a7 9.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Retour des produits :<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0dans les\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">14 jours<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0suivant votre notification, renvoyez les articles \u00e0 l\u2019adresse indiqu\u00e9e par nos soins (voir \u00a7 8),\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">dans leur \u00e9tat d\u2019origine<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">, complets (bague\/silicone, maillet, housse),\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">avec l\u2019emballage Crystal Tones\u00ae<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0et les protections.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Frais de retour:<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0sauf indication contraire de notre part, les frais directs de renvoi sont\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00e0 votre charge<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">. Nous reprenons uniquement la marchandise avec un envoi <\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">assur\u00e9<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0et\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">suivi<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">, compte tenu de la fragilit\u00e9 des bols.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Remboursement:<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0nous remboursons\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">toutes les sommes vers\u00e9es<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">, en dehors des frais de livraison suivis et s\u00e9curis\u00e9s,\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">au plus tard 14 jours<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0apr\u00e8s r\u00e9ception de votre d\u00e9cision de r\u00e9tractation. Nous pouvons diff\u00e9rer le remboursement jusqu\u2019\u00e0 r\u00e9cup\u00e9ration des biens ou jusqu\u2019\u00e0 r\u00e9ception d\u2019une preuve d\u2019exp\u00e9dition.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Aucun bol ne sera repris sans son \u00e9tiquette d&rsquo;authenticit\u00e9<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">D\u00e9cote \u00e9ventuelle:<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0une\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">diminution de valeur<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0pourra \u00eatre appliqu\u00e9e si le produit a \u00e9t\u00e9 manipul\u00e9 au\u00a0del\u00e0 de ce qui est n\u00e9cessaire pour \u00e9tablir sa nature, ses caract\u00e9ristiques et son bon fonctionnement (par ex. rayures, chocs, traces d\u2019usage, emballages manquants ou fortement d\u00e9t\u00e9rior\u00e9s).<\/span><\/span><\/span><\/p><\/li><\/ul><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\"><u>Exceptions<\/u>:<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0les produits\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">personnalis\u00e9s<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0ou confectionn\u00e9s selon des sp\u00e9cifications particuli\u00e8res (ex. gravure, commande sp\u00e9ciale) ne sont pas \u00e9ligibles \u00e0 la r\u00e9tractation. Les ateliers\/prestations de service ob\u00e9issent \u00e0 des r\u00e8gles sp\u00e9cifiques (voir CGV si applicable).<\/span><\/span><\/span><\/p><hr \/><h2 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">2) \u00c9changes (politique commerciale)<\/span><\/span><\/span><\/h2><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">En plus de vos droits l\u00e9gaux, nous privil\u00e9gions l\u2019<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00e9change<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0lorsqu\u2019un bol ne vous convient pas (harmonie, note, alliance), sous\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">30 jours<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\"> apr\u00e8s livraison, sous r\u00e9serve:<\/span><\/span><\/span><\/p><ul><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">d\u2019un\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">retour en \u00e9tat strictement neuf<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0et parfaitement revendable (aucune marque, rayure, choc, ni trace d\u2019usage sonore visible),<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">du\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">packaging d\u2019origine Crystal Tones\u00ae<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0int\u00e9gral et en parfait \u00e9tat (coques, mousses, calages, housse, maillets, bagues en silicone),<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">De bols ayant conserv\u00e9 leurs \u00e9tiquettes\u00a0<\/span><\/span><\/span><span style=\"color: #000000; font-family: Open sans, sans-serif; font-size: medium;\"><span style=\"caret-color: #000000;\">d&rsquo;authenticit\u00e9<\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">d\u2019un\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">contr\u00f4le qualit\u00e9<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0\u00e0 r\u00e9ception.<\/span><\/span><\/span><\/p><\/li><\/ul><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Compte tenu de la\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">fragilit\u00e9<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0et du\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">caract\u00e8re unique<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0de chaque bol, nous proposons un\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">accompagnement personnalis\u00e9<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">pour choisir une alternative (\u00e9coutes audio, visio, conseils d\u2019harmonie). Des\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">frais logistiques<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0(transport assur\u00e9\/emballage sp\u00e9cialis\u00e9) peuvent s\u2019appliquer.<\/span><\/span><\/span><\/p><hr \/><h2 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">3) Produits endommag\u00e9s \u00e0 la livraison<\/span><\/span><\/span><\/h2><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00c0 r\u00e9ception du colis, si vous constatez un dommage\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">visible<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\"> sur l\u2019emballage ou le produit:<\/span><\/span><\/span><\/p><ol><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Prenez des photos<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0(colis, protections, produit).<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Signalez\u00a0le imm\u00e9diatement<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0au transporteur (r\u00e9serves) et\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">contactez\u00a0nous sous 48 h<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0avec votre n\u00b0 de commande et les photos.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Conservez<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0l\u2019emballage et les protections jusqu\u2019\u00e0 cl\u00f4ture du dossier.<br \/>Nous organiserons, selon le cas, un\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">remplacement<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0ou une\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">prise en charge<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0conforme \u00e0 la proc\u00e9dure d\u2019assurance transport.<\/span><\/span><\/span><\/p><\/li><\/ol><hr \/><h2 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">4) Non\u00a0conformit\u00e9 &amp; garanties l\u00e9gales<\/span><\/span><\/span><\/h2><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Ind\u00e9pendamment de toute garantie commerciale, vous b\u00e9n\u00e9ficiez des\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">garanties l\u00e9gales<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">:<\/span><\/span><\/span><\/p><ul><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Garantie l\u00e9gale de conformit\u00e9 (2 ans)<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\"> \u00e0 compter de la d\u00e9livrance: r\u00e9paration, remplacement ou remboursement selon les conditions l\u00e9gales.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Garantie des vices cach\u00e9s<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">: en cas de d\u00e9faut cach\u00e9 rendant le bien impropre \u00e0 l\u2019usage.<\/span><\/span><\/span><\/p><\/li><\/ul><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Important (nature des bols):<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0les bols Alchimie Crystal Tones\u00ae sont des pi\u00e8ces uniques en quartz pouvant pr\u00e9senter des\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">variations naturelles<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0(micro\u00a0bulles, voiles, nuances de mati\u00e8re) sans incidence sur le\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">timbre ni la justesse<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">. Ces singularit\u00e9s ne constituent pas un d\u00e9faut.<\/span><\/span><\/span><\/p><hr \/><h2 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">5) Ce qui n\u2019est pas couvert<\/span><\/span><\/span><\/h2><ul><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Casse apr\u00e8s livraison<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0due \u00e0 un choc, une chute, une contrainte thermique ou un transport non conforme.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Usure normale<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0des accessoires (bagues, maillets).<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Mauvaise utilisation<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">: exc\u00e8s de pression, maillet inadapt\u00e9, surface instable, contact avec des bijoux\/m\u00e9taux, exposition \u00e0 des variations thermiques brusques.<\/span><\/span><\/span><\/p><\/li><\/ul><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Des\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">conseils d\u2019usage et d\u2019entretien<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\"> sont fournis avec chaque bol; suivez\u00a0les attentivement.<\/span><\/span><\/span><\/p><hr \/><h2 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">6) Modalit\u00e9s pratiques de retour<\/span><\/span><\/span><\/h2><ol><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Obtenez une autorisation de retour (RMA)<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0en nous \u00e9crivant \u00e0\u00a0<\/span><\/span><\/span><a href=\"mailto:contact@marinerolland.com\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">contact@marinerolland.com<\/span><\/span><\/span><\/a><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">; nous vous transmettons l\u2019adresse et les consignes de s\u00e9curit\u00e9.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Responsabilit\u00e9 du retour<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">: jusqu\u2019\u00e0 r\u00e9ception par nos soins, les biens restent\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">sous votre garde<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">. Choisissez imp\u00e9rativement un transport\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">assur\u00e9<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0et\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">suivi (Fedex)<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Protocole d\u2019emballage<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\"> (indispensable):<\/span><\/span><\/span><\/p><ul><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Placez le bol dans son sac en plastique puis dans son emballage.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Utilisez\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">exclusivement<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0l\u2019<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">emballage Crystal Tones\u00ae<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0d\u2019origine (coques\/mousses).<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">S\u00e9parez soigneusement le bol des accessoires (maillets, housses, bague en silicone).<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Ajoutez un calage suppl\u00e9mentaire si n\u00e9cessaire (mousse fournie) pour qu\u2019aucun mouvement ne soit possible.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Filmez<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\"> une courte <\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">vid\u00e9o<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0du colis pr\u00eat \u00e0 fermer (preuve d\u2019un emballage conforme).<\/span><\/span><\/span><\/p><\/li><\/ul><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Exp\u00e9dition<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">: d\u00e9posez en point pro ou \u00e0 domicile avec preuve de d\u00e9p\u00f4t. Conservez\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">facture<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">,\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">num\u00e9ro de suivi<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0et\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">vid\u00e9o<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0jusqu\u2019\u00e0 cl\u00f4ture.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Contr\u00f4le<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">: \u00e0 r\u00e9ception, contr\u00f4le d\u2019\u00e9tat sous 48h; validation, \u00e9change ou application d\u2019une d\u00e9cote (voir bar\u00e8me indicatif \u00a7 11).<\/span><\/span><\/span><\/p><\/li><\/ol><hr \/><h2 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">7) Remboursement<\/span><\/span><\/span><\/h2><ul><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">D\u00e9lai<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">: au plus tard\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">14 jours<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\"> apr\u00e8s notification de r\u00e9tractation; un report est possible jusqu\u2019\u00e0 r\u00e9cup\u00e9ration des biens ou preuve d\u2019exp\u00e9dition conforme.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Moyen<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">: m\u00eame moyen de paiement que la commande initiale (sauf accord contraire).<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">D\u00e9cote<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">: en cas de\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">manipulation exc\u00e9dant<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0ce qui est n\u00e9cessaire pour \u00e9tablir la nature\/les caract\u00e9ristiques\/le bon fonctionnement, une\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">diminution de valeur<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0est appliqu\u00e9e (voir bar\u00e8me indicatif \u00a7 11).<\/span><\/span><\/span><\/p><\/li><\/ul><hr \/><h2 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">8) Adresse &amp; contact retours<\/span><\/span><\/span><\/h2><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Marine ROLLAND \u2013\u00a0<a href=\"http:\/\/www.marinerolland.com\/\">www.marinerolland.com<\/a><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\"><br \/>Anthala A1, 239 chemin de Saint\u00a0Claude<br \/>06600 Antibes \u2013 France<br \/><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">E mail:<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0<a href=\"mailto:contact@marinerolland.com\">contact@marinerolland.com<\/a><br \/><\/span><\/span><\/span><em><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">(Adresse susceptible de varier selon la nature du retour. Merci d\u2019attendre notre confirmation et votre n\u00b0 d\u2019autorisation avant tout envoi.)<\/span><\/span><\/span><\/em><\/p><hr \/><h2 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">9) Formulaire type de r\u00e9tractation (\u00e0 copier\/coller)<\/span><\/span><\/span><\/h2><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00c0 l\u2019attention de\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Marine ROLLAND<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">, Anthala A1, 239 chemin de Saint\u00a0Claude, 06600 Antibes \u2013\u00a0<\/span><\/span><\/span><a href=\"mailto:contact@marinerolland.com\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">contact@marinerolland.com<\/span><\/span><\/span><\/a><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0:<\/span><\/span><\/span><\/p><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Je vous notifie par la pr\u00e9sente ma r\u00e9tractation du contrat portant sur la vente du bien ci-dessous:<\/span><\/span><\/span><\/p><ul><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Commande n\u00b0 : \u2026<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Re\u00e7ue le : \u2026<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Nom, pr\u00e9nom : \u2026<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Adresse : \u2026<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">E\u00a0mail : \u2026<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Date : \u2026<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Signature (en cas de notification par courrier) : \u2026<\/span><\/span><\/span><\/p><\/li><\/ul><hr \/><h2 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">10) Conseils de manipulation<\/span><\/span><\/span><\/h2><ul><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Manipulez toujours le bol\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00e0 deux mains<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">, pos\u00e9 sur sa\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">bague en silicone<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00c9vitez les\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">chocs<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0et les\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">variations thermiques<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0brusques.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Ne superposez\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">jamais<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0des bols sans protection adapt\u00e9e.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Utilisez des\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">maillets<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0compatibles et une surface stable.<\/span><\/span><\/span><\/p><\/li><\/ul><hr \/><h2 class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">11) Bar\u00e8me indicatif de d\u00e9cote (\u00e9valuation de l\u2019\u00e9tat)<\/span><\/span><\/span><\/h2><ul><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">0 %<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">: \u00e9tat\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">neuf<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">, aucune marque, emballage et protections\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">intacts<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">20 %<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">: micro\u00a0marques superficielles\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">invisibles \u00e0 50 cm<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">, emballage complet.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">50 %<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">:\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">rayures visibles<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\/marques d\u2019appui, emballage incomplet ou d\u00e9t\u00e9rior\u00e9.<\/span><\/span><\/span><\/p><\/li><li><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">70\u2013100 %<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">: choc\/\u00e9br\u00e9chure\/casse, ou usage rendant l\u2019article non revendable en \u00e9tat neuf.<\/span><\/span><\/span><\/p><\/li><\/ul><blockquote><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Ce bar\u00e8me est indicatif et refl\u00e8te la\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">diminution de valeur<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0lorsque le bien a \u00e9t\u00e9 manipul\u00e9 au\u00a0del\u00e0 d\u2019un simple essai. L\u2019appr\u00e9ciation finale intervient apr\u00e8s contr\u00f4le qualit\u00e9.<\/span><\/span><\/span><\/p><\/blockquote><hr \/><p><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">Besoin d\u2019aide ?<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">\u00a0\u00c9crivez\u00a0nous \u00e0\u00a0<\/span><\/span><\/span><a href=\"mailto:contact@marinerolland.com\"><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">contact@marinerolland.com<\/span><\/span><\/span><\/a><span style=\"color: #000000;\"><span style=\"font-family: Open sans, sans-serif;\"><span style=\"font-size: medium;\">; nous vous guiderons pour un \u00e9change de note ou un choix harmonique adapt\u00e9.<\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique en mati\u00e8re de remboursements et de retours Politique de retours &amp; remboursements Derni\u00e8re mise \u00e0 jour: 19\/08\/2025 Champ d\u2019application:\u00a0la pr\u00e9sente politique s\u2019applique aux ventes de\u00a0bols de cristal alchimie Crystal Tones\u00ae\u00a0et accessoires (bagues, maillets, housses) r\u00e9alis\u00e9es sur le site\u00a0www.marinerolland.com\u00a0aupr\u00e8s de consommateurs. 1) Droit de r\u00e9tractation (achats \u00e0 distance \u2013 consommateurs UE) Vous disposez d\u2019un\u00a0d\u00e9lai de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/marinerolland.com\/index.php?rest_route=\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marinerolland.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marinerolland.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marinerolland.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/marinerolland.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=38"}],"version-history":[{"count":16,"href":"https:\/\/marinerolland.com\/index.php?rest_route=\/wp\/v2\/pages\/38\/revisions"}],"predecessor-version":[{"id":1053,"href":"https:\/\/marinerolland.com\/index.php?rest_route=\/wp\/v2\/pages\/38\/revisions\/1053"}],"wp:attachment":[{"href":"https:\/\/marinerolland.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}